To create a Flow, follow these steps:

1. Open the Cognigy.AI interface.
2. In the left-side menu, select a Project.
3. In the left-side menu of the Project, navigate to Build > Flows.
4. On the Flows page, click + New Flow.
5. In the New Flow window, fill in the following fields:
   • Name: Add a meaningful name for your Flow. For example, Customer Support.
   • Description: This parameter is optional. Add a meaningful description for your Flow. For example, Automates the processing of incoming orders and updates inventory.
6. Click Create.